Communication Develop a Relationship

Question: Discuss about theCommunicationfor Develop a Relationship. Answer: Importance of Communication in the Context of Personal Relationship Communication is the key to develop a relationship. According to Guerrero, Andersen and Afifi (2013), communication can make a relationship as well as can end the relationship. In primary stage of a relationship, the communication should be more informative. The persons should know about each other. In the second stage of relationship, the speaker and the listener should choose the topic of interest. This will help to know each other effectively. Effective communication helps each others to set up trusts and respect for each other. Communication helps to solve various problems, make creative idea, and improve the relationship status and foster environment. Effective communication helps to make the relationship stronger. Both the person gain trust on each other by effective communication. Effective communication enriches the honesty and develops the loyalty. Ellison et al., (2014) mention that effective communication helps to remove the misunderstanding of a relationship. Factors that can Cause Conflicts in Personal Relations Out of Control Emotion and Stress: In view of Claycomb and Martin (2013) during stressed or overwhelmed emotionally one cannot understand the perspective of the others. They can communicate roughly with others and put confusing non verbal signs. This can show unhealthy behaviour of the person that can affect the personal relationship. Lack of Focus: During multitasking, a person cannot concentrate on the communication. For this reason, the person can miss any important point of the conversation that can create issues in the personal relationships. Contradictory Body Language: During conversation, the person should be careful about the body language. If the person asks something to others but its body language shows another meaning then it may affect the personal relationship of those people (Eller, Lev Feurer, 2014). For example, if the person is agreed to one thing but he nods the head, it gives the indication of no. Negative Body Language: If the person shows negative interest to the conversation then it can discourage the partner and therefore a misunderstanding can take place. The person can ask the partner to talk later to avoid the misunderstanding. TWO Different Personal Relationship Conflict Scenarios/Situations Scenario 1: During the conversation between two friends Jon and Rosy, Jon was busy with his mobile. He was hearing music and playing games in mobile. Therefore, he was skipping the important words of Rosy. However, Rosy was talking about the serious matter of their assignments. She was asking for the help of Jon to complete the assignment but Jon did not pay attention. Rosy noticed that the body language of Jon was giving negative signs and he was not communicating properly. Therefore, she became angry and left the room, which made Jon, feel bad. Scenario 2: During conversation with Alice, Phillip was feeling nervous as they met for the first time. They were friends in social networking site for six months. The body language of Phillip gave Alice a negative impression and they did not have proper eye contact. The problem of Alice was that she did not hear Phillip actively and was giving replies without listening to Phillip. Phillip did not like this attitude of Alice and Alice also did to have proper body language. The body language of Alice was giving bad indication to Phillip. Effective Suggestion to Solve these Conflicts Be an Engaged Listener The listener should focus on the speaker to understand the words of the speaker fully. Kelley (2013) opined that the listener should notice the tone of voice, body language and other signs during conversation. If the listener cannot any expression of the speaker, it should ask the speaker again to repeat. For a successful conversation, the eye contact is necessary. Be Patient and Keep Stress Under Control The speaker should have control in its emotions and should deliver the words firmly. If the speaker use relaxes body language then it will help the speaker to reduce the stress. The speaker can do warm up before the conversation as it can light the stress and motivate the speaker (Grunig Hung-Baesecke, 2015). The listener also can do warm up or meditation to be active listener. Pay Attention to the Nonverbal Signals During conversation, many of people use non verbal signs. Therefore they should be careful before using any signs. The non verbal signs include facial expression, tome of voice, use of hands and fingers, breathing, muscle tension, eye contact and posture (Guerrero, Andersen Afifi, 2013). The speaker should avoid crossing hands, sitting awkwardly and miss the eye contact. References Claycomb, C., Martin, C. L. (2013). Building customer relationships: an inventory of service providers objectives and practices.Journal of Services Marketing. Eller, L. S., Lev, E. L., Feurer, A. (2014). Key components of an effective mentoring relationship: A qualitative study.Nurse education today,34(5), 815-820. Ellison, N. B., Vitak, J., Gray, R., Lampe, C. (2014). Cultivating social resources on social network sites: Facebook relationship maintenance behaviors and their role in social capital processes.Journal of Computer?Mediated Communication,19(4), 855-870. Grunig, J. E., Hung-Baesecke, C. J. F. (2015). The effect of relationships on reputation and reputation on relationships. Public Relations As Relationship Management: A Relational Approach To the Study and Practice of Public Relations, 63. Guerrero, L. K., Andersen, P. A., Afifi, W. A. (2013).Close encounters: Communication in relationships. Sage. Kelley, H. H. (2013).Personal relationships: Their structures and processes. Psychology Press.